Here is one of the official announcements which links to the website.
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Excellent, thanks!!!
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Some notes on the hotel.
The elevators to the lobby on the 23rd floor are directly to the left of Starbucks (when facing the counter). The lobby has additional elevators on the other side of the building going to the rooms.
The leftmost elevator goes directly from the ground floor to the rooms during the day without having to go trough the lobby. Some red text indicates when it is closed.
I’m on the 32nd floor if you want to try and get the same one (but it won’t matter too much).
The minibar with 4 items in the room is free (according to the night staff using a translation app).
There is a laundromat to do your own laundry. Haven’t tried it yet.
Delivery robots roam the halls delivering from a vending machine. I also saw the front desk staff trying to figure out what room to send some takeout to so it is probably possible to have them deliver other orders as well.
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A friend stayed there a few weeks back. I asked him about the laundry “The dryer is the let down, use the drier on the left side I think, the combo drier on the right did squat"
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Filled in my arrival card for tomorrow, it even handles walking across the border at Lohu as an option
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Some more notes.
When I used the online arrival card I didn’t have to show the QR code but was pointed directly to immigration which seemed to have access to the information. This could be different at another location. In one video there was a machine printing the card from the QR code.
The hotel is at exit A of Huaqiang North station. It is also possible to reach the hotel elevators directly from the metro and vice versa by instead of turning to take the escalators at exit A go straight in to Loto Underground Shopping Street and turn right a few times following the signs to the toilets. This may be more confusing than useful.
There is a parcel area in the lobby of the hotel. I asked for the address and was given the one below with 1234 being your room number. Just tried ordering a few items from Taobao.
深圳市福田区华强北路1019号华强广场酒店23楼前台1234房
Luckin Coffee is everywhere and some around the hotel. With the coupons it’s 8 - 12 RMB for a drink that has to be ordered in the WeChat or AliPay miniprogram (or the app). It will show the locations correctly but then complain about not being near them (presumably because of the gps offset). Each store also has a number (No. 24571 is in the metro station for example) and once you have ordered from one it will be saved.
Amap Global is a map app in English from Alibaba which works okay for finding stores and such.
Ping me on WeChat when you get in.
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The first Taobao package arrived. They sort them slightly by the last digit of the tracking number, so note that before collecting.
Another package arrived with Shentong Express but two packages using ZTO Express are probably stuck because of not having a local phone number. The packages aren’t worth much but I’ll see if I can talk to the seller. So far the answer to the question whether it is possible to order Taobao to the hotel is… sometimes. 
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